This workshop focuses on the importance of the whole performance management cycle, starting with clarifying accountabilities, setting expectations & goals, coaching and evaluating performance. This workshop is always partially customized to reflect the internal processes of each organization. The interactive part of this workshop walks the participants through a goal-setting exercise where they can practice [...]
The Role of a Leader
Helena Hlavenkova2017-04-08T11:40:40-04:00In this workshop we explain to the participants the roles of managers and leaders, areas where they overlap as well as the differences. We cover leadership qualities and leadership styles. In the interactive part of this workshop, we discover and discuss our participants’ decision making and leadership styles and the need of the leader to [...]
Performance Management
Helena Hlavenkova2017-04-08T11:40:54-04:00This workshop focuses on all the steps of performance management, starting with objectives setting, coaching, feedback and going over rewards and recognition, performance improvement, evaluations and more. The interactive part of this workshop is typically highly customized based on the needs and priorities of each client. It may include a goal setting activity, feedback practice, [...]
Managing Change
Marek Hlavenka2017-04-08T11:41:16-04:00In this workshop we address the stages the organization needs to go through to ensure successful change management. We explain the importance of communication, alignment, support from the top, understanding, acceptance and dealing with resistance. We describe the stages most people go through as they adjust to change. We incorporate interactive exercises that enable participants [...]
All About Feedback
Helena Hlavenkova2017-04-08T11:41:33-04:00In this workshop we cover all aspects of feedback, including how it fits into the overall performance management picture, types of feedback, the importance of it, when, how and why to deliver constructive feedback and much more. In the interactive piece of this workshop, the participants get to practice and experience giving and receiving different [...]
Managing Difficult Employees
Helena Hlavenkova2017-04-08T11:41:48-04:00In this workshop we cover the types of difficult employees and reasons why some may be more challenging than others for certain leaders. We introduce to the participants our model on how to effectively deal with difficult employees and train them on and practice all its steps.