The objective of this course is to develop coaching skills in team leaders, managers and executives. It is designed for leaders in organizations that aim to apply the coach approach to manage their people. At the same time it serves to strengthen the essential knowledge of managing performance of individuals and teams.

The course takes approximately six months to complete. Ideally, the sessions are scheduled every four weeks, with field work and individual coaching (optional) in between. The frequency of sessions is designed to maximize retention and enable formation of new habits. Workbooks and additional resources are provided to all participants.

MODULE 1

Introduction to Coaching

Details

MODULE 2

Goal Setting and Prioritizing

Details

MODULE 3

Perception and Feedback

Details

MODULE 4

Managing Conflict and Difficult Conversations

Details

MODULE 5

 Empowering Leadership
Details

MODULE 6

 Time and Workload Management
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COURSE DETAILS

INTRODUCTION TO COACHING

  1. Quick overview of performance management tools, differences, pros and cons
  2. Introduction to Performance Coaching Conversations:
    • Why coaching
    • How is coaching different
    • Coaching principles
    • Coaching as a leadership style
    • The Coaching Conversation model
  3. Workshop & practice rounds
  4. Assigned field work

GOAL SETTING AND PRIORITIZING

  1. Review of field work
  2. Coaching competencies
  3. How to set goals effectively
  4. Alignment of goals at all levels
  5. How to prioritize with goals in mind
  6. Coaching towards improvement and goal achievement
  7. Workshop & practice rounds
  8. Assigned field work

PERCEPTION AND FEEDBACK

  1. Review of field work
  2. Coaching competencies
  3. Understanding perception and how to give feedback
  4. Properties of feedback and role of perception
  5. How to give effective coaching feedback
  6. Workshop & practice rounds
  7. Assigned field work

MANAGING CONFLICT AND DIFFICULT CONVERSATIONS

  1. Review of field work
  2. Coaching Competencies
  3. Understanding conflict ( good and bad)
  4. Performance versus behavior
  5. Conflict prevention and resolution from a position of a coach
  6. Workshop & practice rounds
  7. Assigned field work

EMPOWERING LEADERSHIP

  1. Review of field work
  2. Coaching Competencies
  3. How to empower and delegate for peak performance
  4. How to use a coach approach for empowerment
  5. Engagement and motivation
  6. Workshop & practice rounds
  7. Assigned field work

TIME AND WORKLOAD MANAGEMENT

  1. Review of field work
  2. Coaching Competencies
  3. Tools and techniques
  4. How to use goals and priorities to manage time effectively
  5. Focus
  6. Workshop & practice rounds
  7. Wrap up, portfolio presentations & celebration

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